BitBox02 Hardware Wallet
Protect your digital assets with the latest Swiss made hardware wallet.
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We will email you the shipping address to return the product. Shipping times will vary depending on your location. Please use a trackable shipping service and/or purchase shipping insurance. We cannot guarantee that we will receive your returned item, and you assume all risks of loss or damage during shipment.
To begin, submit a refund request along with a proof of purchase to firstname.lastname@example.org within ten (10) days of receiving the product. We will reply with a refund request acknowledgment and a return mailing address. Mail the product to us within five (5) days following receipt of this email. Once we receive and inspect the product, we will send you an email to notify you of the approval or rejection of your refund. Refunds will be transmitted within four (4) weeks of approval.